CAMPRO / SUPPORT

Start with your question.

Compatibility, everyday use, subscriptions and billing.
Tell us what you need to resolve.

Customer support emailhelp@campro.ai

We normally reply within 2 business days and explain the next steps for complex issues.

01

Compatibility and installation

Before purchasing, send your full vehicle model, year and head-unit software version, plus the features you want to use. We will check the supported scope and installation requirements. An illustrative vehicle photo does not establish compatibility.

Check your vehicle
02

Usage and diagnostics

Installed users can open Support in the app to submit issues, screenshots and necessary logs, then follow replies in the ticket timeline. Include the time, app version and steps to reproduce; avoid unrelated personal information.

Read the FAQ
03

Subscriptions, refunds and cancellation

Subscription management provides online cancellation. For payment, refund or account-access issues, contact us from your registered email with an order reference. Never send full card numbers, passwords or verification codes.

Refund and cancellation steps
04

Privacy, accounts and data

Contact support to request access, corrections, exports, deletion, account closure or withdrawal of consent. Use your registered email and describe the request; we verify identity and respond under applicable requirements.

Your data rights